Welcome to PvEGame help center. We offer you professional and high quality service around 24/7.
What payment methods do you accept?
We currently accept Paypal as our prefered online payment method for small to medium purchases. Having your Paypal account verified and ensuring your delivery/contact information is up to date will speed up the verification and delivery of your order.
Are there discounts for larger orders?
Yes, we offer bulk discounts on a case by case basis. Please contact us via Live Help to discuss a bulk discount.
Which servers do you supply on my game?
We offer supplies of game currency on all the games listed to your left, on all servers available. To see a list of available servers and the services offered, please select your game on the left of your screen.
How do I get a quote for selling items or accounts to PvEGame?
For further information on selling items and accounts to PvEGame please contact us via our Live Help.
How will I be paid for goods that I sell to PvEGame?
Payment for currency, items and accounts sold to PvEGame will be made via Paypal.
Why do you sometimes need to call me when I've made an order?
(1) There may have been an error on your order, a mis-spelt character name or complications with payment. 2)If you have been unavailable to receive your order, we may call you to ask you to collect your order ingame, if remote delivery is not available. 3) For largers orders, we must confirm your identity and legitimate possesion of the card orPaypal account you are using to pay. This serves to decrease fraud and deter scammers, something which benefits all our customers and MMORPG players. 4) If you are worried about an order or have not managed to resolve an issue via e-mail,we may call you to assure you and help resolve any problems you have.
When will you give me a call on orders?
We understand the enormous time difference between countries, so we will choose the normal 8-hour working time to call you， or any non-busy time we ensure that you are in a state of.
How can I communicate with PvEame after my payment has been made?
You can opt to contact us via Live Help, e-mail or telephone (contact details can be found in the Contact Us section). Please quote your order number to ensure your enquiry is dealt with swiftly.
Why do your prices change so frequently?
We raise and lower our prices in accordance with market supply and demand. When supply is short and demand is high, prices will increase. When supply is plentiful but there is little demand, prices will decrease. This is the reason for changing prices and also why currency prices may vary from server to server on one game.
Will my account get banned if I buy from PvEGame?
Certainly not! We have never been informed of any account bans of our customers.We are a reputable company that does not engage in cheating, exploiting or phishing. Dealing with other companies who obtain currencies and virtual commodities through these illegitimate means may result in your account being banned, but we can assure you we are not one of those. We are proud of our company’s reputation and we will continue offering a safe, quality service to our customers.
